BPI to Discontinue 'Load E-Wallet' Feature for GCash and Maya

In a recent announcement, the Bank of the Philippine Islands (BPI) has informed its customers of upcoming changes to its mobile app services. Starting February 13, 2025, the "Load E-Wallet" feature for GCash and Maya will no longer be available on the BPI app.

Image credits to BPI

BPI clarified that users who need to load their GCash and Maya wallets still have options. The primary alternative is to use the "Transfer to other banks" feature on the BPI app via Instapay. To do this, users must select "G-Xchange/GCash" for GCash transfers and "Maya Philippines Inc/Maya Wallet" for Maya transfers from the list of banks. The recipient's name as registered on GCash or Maya should be used as the account name, and their mobile number should be used as the account number.

However, these transfers come with a fee. BPI noted that a fee of P25 is charged for bank transfers.

For GCash users, there's another option to avoid this fee. They can still "Cash In" with BPI directly on the GCash app, which only incurs a "convenience fee" of P5. BPI also reminds users that they can directly use the cash-in features within the GCash or Maya apps.

BPI app users can also use it to pay for purchases using the scan-to-pay feature which uses the QR Ph standard.

On a related note, GCash has announced that it underwent system maintenance on Wednesday, February 12, between 12 a.m. and 1 a.m.. GCash advised its users to plan their transactions accordingly to avoid any inconvenience.

We want to hear from you! Drop a comment below and share your thoughts and strategies for navigating these changes. What's your plan of action? Let's help each other find the most convenient and cost-effective ways to load e-wallets. Your insights could be invaluable to fellow users!

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